Supplyframe Supplier Portal User Guide

Welcome to Supplyframe's Supplier Portal User Guide. This document provides a structured overview of the knowledge base and its articles. Where applicable, links have been provided to help navigate to the appropriate content.

For questions or further assistance, please reach out to [e-mail].

General Access

• Login to Supplyframe
• Changing your Password
• Display Status Filters
• Notifications
• Edit your Profile
• Viewing your Customers
• Updating your Line Cards
• Inactivity Logout from Supplyframe

Managing RFQs

• • Managing All RFQs
  • Responding to RFQs
    • Responding within Supplyframe
      • Viewing and Downloading Part Drawings
      • Required Columns
      • Crosses or Alternates Submission Exception
      • System Standard Columns
      • Decimals Support for Quantity Field
      • Validation Errors
    • Responding Outside of Supplyframe
      • Responding via Excel
      • Acceptable Excel Responses for Flags
      • Acceptable Package Types in Excel
      • Required Columns in Excel
    • Troubleshooting Errors in RFQs
  • Submit Responses
  • Complete RFQ Responses
  • Accepting Awards

Support Resources

• • • Contacting Supplyframe Support
    • Supplyframe Support Holiday Schedule
    • Platform Troubleshooting
    • Supplier Portal Webinar (2023)
    • Supplier Portal Training Videos (2023)

Foreign Language Documentation

• • • Google Translate works well to translate the included knowledge base articles successfully. You can use this or similar functionality to translate the document repository into your preferred language. If you have issues obtaining knowledge base content in your desired language, you can contact Supplyframe Customer Support ([e-mail]) and an agent will be happy to assist with your request.